Solutions Overview

Business Agility, Automation and Visibility

Pivetal solutions unite three vital concepts to bring superior operational efficiencies to your business:

Automation: We put intelligent and visual Run Book Automation into your business - a virtual operator expert available 24x7, linking together vital processes, or automatically identifying and correcting faults, and providing unsurpassed speed of fully automated or user-guided decision-making.
Visibility: our solutions are designed to give you that vital window into your operational processes, allowing you to understand how your core network services and I.T. operations are performing, with the information granularity you need at various levels in your organisation.
Agility: Our solutions are designed to give you unparalled business agility, not only to change direction as your requirements change, but also to allow you to build the changes you need swiftly and efficiently.

Our solutions integrate seamlessly with current standards and architectures such as SOA, ensuring a complete fit with your technology strategy and goals.

Management and Assure Process Automation

Run Book Automation for all operational automation and integration requirements
IP-Voice and Multimedia for complete Quality of Experience management of VoIP and IMS
Automated Fault and Performance Management for true intelligent network control in real time
Network Maintenance solutions to fully automate pro-active checking and housekeeping activities
Real Time Traffic Management for instant real-time traffic visibility on complex voice networks
Network Probing to provide true operational visibility for VoIP and multimedia networks

Provide and Configure Process Automation

Service Configuration and Activation solutions to integrate, orchestrate and simplify the complexity
Self-Service Portals to give true power to your customers and liberate your staff

Complex Integration

Integration and Mediation to get your various systems talking together seamlessly in real time

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